Facebook Business Pages: Having Trouble Inviting Friends to Like Your Page?

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Having Trouble Inviting Your Friends to Like Your Facebook Page?

This post is a great follow-up to “Facebook Business Pages: How To Invite Friends to Like Your Page“. After the first post I received many comments indicating some page owners were missing the “Invite Friends” option under “Build Audience”.  If you are having trouble inviting friends to like your Facebook page, read on, brave Facebook user! I hope these tips help…

Most page owners are able to invite friends to like their pages using the Build Audience drop-down on the Facebook Business Page admin panel.

Build Facebook Audience Drop Down

Expand your Admin Panel, and choose your preferred option

However, some are not seeing the “Invite Friends” , they only have the “Invite Email Contacts” or “Create An Ad” options. Facebook Business Page Missing Invite Friends

Still having trouble?

Trouble Shooting Steps/Questions

1) Make sure you are using Facebook as you the person vs. the business page. In some testing examples, when I used Facebook as the page I was not always given the “Invite Friends” option.  When I switched back to using Facebook as myself, POOF!   I then had the “Invite Friends” option.  Since you personally are the one with friends, you as the person can invite your friends to like your page – make sense?

2) Make sure you have Claimed Your Page.  If you have not, Facebook presents the “Claim this Page” option to you on the Edit Page drop-down. Facebook Claim Page Option3) Check your Admin Role.  This option is also on the Edit Page drop-down and the descriptions Facebook provides are as follows:

  • Managers can manage admin roles, send messages and create posts as the Page, create ads, and view insights.
  • Content Creators can edit the Page, send messages and create posts as the Page, create ads, and view insights.
  • Moderators can respond to and delete comments on the Page, send messages as the Page, create ads, and view insights.
  • Advertisers can create ads and view insights.

In analyzing when users started saying the Invite Friends option was missing, my bet is that this problem cropped up related to changes Facebook made in the last few months including the option to see which “voice” you are using.

I hope these tips help! If not, check out our related post “How to Get Friends To Like Your Page on Facebook updated for 2014.

For more Facebook tips, download our Ultimate Checklist for a Successful Facebook Business Page today for 5 simple tips to optimize your Facebook business page.
You can also find us on FacebookTwitterLinkedInPinterest and Google +. We’d love to hear from you!

Holly Yalove

Holly Yalove

Principal & CMO at VIEO Design
Holly Yalove is a Principal and the Chief Marketing Officer for VIEO Design. With over 20 years of professional experience and a B.A. in Psychology, she has a passion for cultivating relationships and exceeding client expectations.
Holly Yalove

@hollyyalove

Owner of @vieodesign, mom, wife, #entrepreneur, #hubspotter. Love laughter, digital media, wine, coffee, crafting & family-but not necessarily in that order :)
Our #SEO blog post today: “If your friends jumped off a cliff, would you jump too?” –Mom http://t.co/OTYktqfhlB http://t.co/KEelngpdJ7 - 11 mins ago
Holly Yalove
  • Helen W. Mallon

    Thank you for this!! Your instructions are very clear, (but FB isn’t):   “When I switched back to using Facebook as myself, POOF!   I then had the “Invite Friends” option.”

    This makes sense, but I could not find the “invite friends” option on my personal page.  Also I cannot visit my (in this case) author page AS myself.  I am the admin, however.  Is that what needs to happen?   On which page will I find the “invite friends” option, and if it’s on the author page, how do I access it? 

    ALSO on my author page “Claim this page” is not one of the offerings under “edit page.”  I tried to do that thinking it might be the source of the problem. I am the admin, however. 

    • http://www.vieodesign.com/ VIEO Design

      You are most welcome Helen!  If you don’t see “Claim this page” you have either already claimed your page, or don’t have the proper Admin Role to claim.  

      Your personal profile won’t have an invite friends, but it does have the option top right (under home) to change back and forth between you as the person and you as your page.  

      If you navigate back to your business page after switching your “voice” either through the top navigation bar or from the drop-down under “home”, check your admin panel again and see if the invite friends is back.  

      • http://www.facebook.com/steve.sheppherd Steve Sheppherd

        Thank you. It helped a bunch in the comments section.

        • http://www.vieodesign.com/ VIEO Design

          Super Steve! Glad it helped

  • Wendy

      “Make sure you are using Facebook as you the person vs. the business page.”
    Confused. I always log in to Facebook as myself then switch to using Facebook as the Business Page I am working on. Still don’t see the Invite Friends option. Also, I don’t have a “claim this page” option. Have I been doing this all wrong all along? When I first started building pages for businesses, Facebook said to create your own personal page and then create the page while logged in as yourself. I don’t know that we even have a way to log in to our FB page otherwise.

    • http://www.vieodesign.com/ VIEO Design

      Hi Wendy!  That is correct, the best approach is to log in to your personal account and then create the business page.  If you reference the answer I just gave Helen on this same post, let me know if that helps!

  • Lisathx

    Thanks heaps. I went to EDIT PAGE and scrolled down to “Use Facebook as my name” and then went to Build Audience and Invite Friends was there.
    Quite simple when someone shows you how!
    Loved your blog – very informative.
    Lisa

    • http://www.vieodesign.com/ VIEO Design

      Lisa, 

      That is awesome!  So glad you love the blog – come see us again!

  • http://www.voiceforanychoice.com/ Voiceforanychoice

    This fixed EVERYTHING! Thank you so much! I never could invite others to check out my page, and when I made sure I was logged in under my regular real me Facebook, I typed the name of my FB Fan page into the URL bar, and so I was at my page WHILE logged in as the real me, and not fan-page-admin-me, and it worked like a charm!!

    You = awesome.

    • http://www.vieodesign.com/ VIEO Design

      You are so welcome “Voice For Any Choice”.  I’m thrilled the post helped you and your comment made my day!

  • Edwin and Juan

    We are unable to invite friends to like our page.  We should be able to select “invite friends” from the “build audience” menu but that option isn’t there.  
    We tried the three troubleshooting tips.  Here’s why:

    a) In the “edit page” menu I should see “use facebook as my name” but I don’t.  I only see “use facebook as ‘my business name’ “. 

    b) In the “edit page” menu there should be an option to “claim this page” but there isn’t.  It is possible that we already did this but I don’t remember.

    c) If you go to “edit page” then “admin roles” I tried to add myself as another manager but nothing happened.

    • http://www.vieodesign.com/ VIEO Design

      Hello Edwin & Juan!  Thanks for your comment. 

      a) If you see “use Facebook as (business name)”, it sounds like are already using Facebook as you, so the only switch that can happen would be to the business name.

      b) Someone must have already claimed so the page, so it isn’t asking if you want to claim it.

      c) Only a current manager can change you to manager.  If you are already a manager you are the highest level.  If you are content creator or lower, you will need a manager to change your role. 

      I hope this solves it for you!

      • Kayo

         Hello, I am having the same problem with Edwin and Juan. I am not able to send invitations to my friends nor able to add other admins to the admin roles. When I created my facebook business account, I’ve selected “I don’t have my personal facebook profile”. Another word, I didn’t create the business facebook page from my personal profile. I’ve created from business facebook website. I assume this is causing the whole problem. When I log in to the account, I see the admin panels on top of the page and I don’t see “Home” menu to switch back and forth between business and personal. How can I fix it?

  • Haunaniw

    When I hit invite friends my friend list opens up but the whole page is ghosted and I can’t click on anyone.

    • http://www.vieodesign.com/ VIEO Design

      Hello Haunaniw!
      If your friend list appears “washed out” or “ghosted” Facebook is indicating you have already invited them to like your page.  If some of those friends have not yet liked the page, the invitation is still pending.  

      Double check though that you are not only looking at friends with “recent interactions” – top left of the pop-up will have options.  See screen shots on http://www.vieodesign.com/facebook-business-pages-how-to-invite-friends-to-like-your-page/

      Hope this helps!

  • Kayo

    I am having the exact same problem with Edwin and Juan. I can’t invite friends (the option isn’t there) and not able to add other admins to the admin roles. When I created the business account, there was a questions whether you have a personal profile or not. I chose “I don’t have a personal facebook profile.”  Is this causing the problem? I didn’t create the business page from my personal account. Currently when I log in I see the admin panel on top. I don’t see HOME where you can switch back and force between business and personal. Could you help me how to fix this problem so I can build audience and add others to manage the account?

    • http://www.vieodesign.com/ VIEO Design

      Hello Kayo!

      Yes, you would need to have a personal profile tied to the business page to have this feature work as only you as a person have those “friend” connections.  Do you have a personal profile within Facebook?  If so, let me know and we’ll go from there!

      • Kayo

        Thanks so much for your reply! Yes, I do have a personal facebook. The email I’ve registered for the personal profile is different from the business account. (I am not sure if that cause any problem.) I would love to know how to tie those together. Do I need to recreate the business page? The business account has it’s own domain and I want to have it stay since it’s already linked from the company’s website.

        • http://www.vieodesign.com/ VIEO Design

          Ah!  You can assign more than one email to your personal profile. I would go ahead and add the email you used to create the business page to your personal account. 

          Next – are you the page “Manager”?  If so, give yourself (give your personal profile) admin access by making yourself manager.  That will tie the two together. As long as your personal profile has been given access to manage the page, that should be all you need.  

          • Kayo

            Thanks! I just tried adding my email address to my personal profile, It said the
            email has been sent to me but I don’t receive it. Also, when I try to
            add my email from the security page, it said the email has been used on
            other account and won’t let me add. Do you know of any other tricks? I
            am hoping I don’t have to recreate the business page since I’ve already
            made several posts and I don’t want to loose any people who’ve already
            connected.

          • http://www.vieodesign.com/ VIEO Design

            I don’t know what to tell you on not receiving the email. Even without adding the email to your personal profile, did it let you add yourself (through admin roles) as a manager?

  • SV

    I may have made a mistake when I claimed my page. I’m not sure, because the whole thing was confusing to setup, but how do you change who has claimed it? I’m even having trouble assigning new admins because it is telling me the password is incorrect. I have tried the PW for both personal and business pages for that and no dice. So, since I can’t invite friends because I may have done something wrong with claiming the page, and I can’t assign admins…what am I to do? My personal account and my business account are entirely separate. Separate email addresses, password, etc. (I saw the reply below that I can add the business email address to my personal page…and it isn’t allowing me to do that either!) Any suggestions?

    • http://www.vieodesign.com/ VIEO Design

      Hello SV!

      When you say your personal account and business account are entirely separate, do you mean that you were not signed into your personal profile when you first set the business page up?

      When first setting up a Facebook business page, I recommend first signing into your personal profile, then setting up the business page. If you did happen to set the business page up under a different email, you should still be able to link yourself to it.

      1) Sign into the business page
      2) Go to the admin panel
      3) Go to Edit Page – choose Admin Roles
      4) Where it says “Type Name or Email” – type the email associated with your PERSONAL profile
      5) Make sure you assign your personal profile as a MANAGER

      For security, Facebook will prompt you with the password associated with the business page associated email. This would be the same password you used to sign into the business page.

      Hope this helps – let me know how it goes!

  • http://www.vieodesign.com/ VIEO Design

    Hello Kayo! Sorry, missed this one when you first posted. You are correct, there aren’t admin roles on your personal profile. Since you used a different email to set up the business page than the email attached to your personal profile, try the steps included for SV above:

    1) Sign into the business page
    2) Go to the admin panel
    3) Go to Edit Page – choose Admin Roles
    4) Where it says “Type Name or Email” – type the email associated with your PERSONAL profile
    5) Make sure you assign your personal profile as a MANAGER

    For security, Facebook will prompt you with the password associated
    with the business page associated email. This would be the same
    password you used to sign into the business page.

    Hope this helps – let me know how it goes!

  • http://www.facebook.com/kaylees.daddy Bryan Carter

    I cannot “Invite Email Contacts” – I manage several pages and I have one page that does not show the invite email contacts option. I can Invite Friends on this page, however. Does anyone have a solution?

    • http://www.vieodesign.com/ VIEO Design

      Hello Bryan! Is your admin level on the page in question the same as it is on all of the others?

  • Fla Holman

    Thank you, thank you, thank you. I’ve been searching for this answer for days!

    • http://www.vieodesign.com/ VIEO Design

      You are very welcome Fla! So glad this answered your question. Have a terrific day!

  • http://www.FullWattage.com/ Liz Fletcher Brown

    Perfect! Thanks so much I was having this problem too. all better now :-)

    • http://www.vieodesign.com/ VIEO Design

      Hello Liz! Thanks for leaving your comment – so glad this helped you!

  • http://www.facebook.com/desiree.sims Desiree Sims

    You saved me .. :-) THANK YOU SOO MUCH!! I was going crazy.

    • http://www.vieodesign.com/ VIEO Design

      So glad this helped Desiree! Thanks for your comment.

  • http://www.facebook.com/lindsay.chrisler Lindsay Chrisler

    I followed your tips and I’m all good but when I go to “Search all friends” so I can click on people to like my business page, it’s all in grey and nobody shows up and recent friends I’ve made, I search for them and nothing. Any tips? Thanks so much!

    • http://www.facebook.com/shipra.sud Shipra Sud

      Hi I’m having the exact problem.. It could be that you may have already sent these people a request to like your page. Not sure, but if your’re able to figure it out do let me know. Thanks.

      • http://www.vieodesign.com/ VIEO Design

        Thanks for your comment Shipra! Those who are no longer available either already like the page or have been sent a request. Some who have commented on our blog have recommended clearing your cache or visiting Facebook from another computer or device to see if you are able to re-send requests. I plan to do a few tests on this one in future to see if I can come up with the secret combination!

    • http://www.vieodesign.com/ VIEO Design

      Lindsay – thanks for commenting and Happy New Year!

      Friend’s avatars will indeed gray out if you have already sent an invitation, but I haven’t experienced what you describe related to new friends who don’t already like your page not showing up at all with the “Search All Friends” option.

      When you click from “Recent Interactions” to “Search All Friends” and scroll down, you don’t see any that are not gray?

      I may do more research on this one via online tests and will let you know if the research uncovers something new…

  • http://www.facebook.com/kartikeyar Kartikeya Rawat

    hey this worked .thanx…and like my pagr
    http://www.facebook.com/ShadyBeatsTheFanmadeEminemFanpage?fref=ts

    or search for Shady beats the fanmade eminem fanpage.
    thanks again
    please like my page
    i am kartikeya rawat 14 years old eminem fan in india…

    • http://www.vieodesign.com/ VIEO Design

      Thanks for your comment Kartikeya and Happy New Year!

  • Marc A.

    Hi,
    I do have the option to invite email contacts to like our Facebook page, I’m here for a different reason. I did upload a list of about 1500 contacts of our company using this function, but nothing happens. No one receives this message / invitation. I did the same logged as “a person” and logged as “a page”, still, no results, 24 hours later. Is this normal? How does it work? Many thanks for your help, I’m really puzzled.

  • Marc A.

    “Having Trouble Inviting Friends to Like Your Page? “
    Yes I do. I do have the option to invite email contacts to like our Facebook page,
    but when I upload a list of about 1500 contacts of our company using this function and send the request, nothing happens. No one receives this message / invitation. I did the same logged as “a person” and logged as “a page”, still, no results, 24 hours later. Is this
    normal? How does it work? Many thanks for your help, I’m really puzzled.

    • http://www.vieodesign.com/ VIEO Design

      Hello Marc and thanks for commenting. I may need to inquire further to help and will certainly help if I can! After importing the email contacts and sending the invitation did you get a pop-up message from Facebook that says it was sent?

  • Gail

    I invited friends to my page, AS my page, rather than AS my personal page. So they apparently didn’t go out. Now when i try to invite the correct way, AS my personal account, they are all greyed out and I cannot invite anyone. Any fix for this?

    • http://www.vieodesign.com/ VIEO Design

      Hello Gail and thanks for your comment! Those who haven’t been able to invite friends because they were acting as the page weren’t being given the drop down option. I have some pages that do that and others that don’t. Odd, I know.

      But, if you were given the drop down option to invite friends, and you see that they are grayed out, it sounds like the invitations did go out. I would check with a reliable friend on the list of invitees to see if they got the invitation. It could be that friends haven’t had a chance to like the page yet.

      • carrie dockery

        Hi, my friend and I are having this exact same problem as Gail. Everyone I have contacted has not gotten a notification that I have sent out the invite. Frustrated and not sure how to reset the greyed out boxes. Thanks.

  • Emma

    Thanks, I think it worked……

    • http://www.vieodesign.com/ VIEO Design

      You are welcome Emma and thanks for your comment. Happy New Year!

  • David Vogel

    I am so frustrated. I can’t seem to invite anyone to my facebook page. It seems that the browse and import buttons are not showing up. Doesn’t matter what type of computer or browser. Doesn’t seem to be an admin issue either. I can’t figure this out. So annoying.

    • http://www.vieodesign.com/ VIEO Design

      David, I find the mobile Facebook versions to be very frustrating as a page manager, even the apps made for managing pages. I see that you said it doesn’t seem to matter what computer or browser, but just double checking – are you on a desktop or tablet/mobile device?

  • Edmond Chhung

    Thank you!

    • http://www.vieodesign.com/ VIEO Design

      You are welcome and thanks for your comment Edmond! Happy New Year!

  • http://twitter.com/MinuteMindset Karen Jolly

    Thank you for the tips! I could not get “invite friends” into the dropdown menu trying everything below. However, out of desperation I clicked on “Create an Ad” and then canceled it and when I came back to my Page under “Build an Audience” it finally showed up!! Whew!!!! Hope that helps anyone else out there who is going crazy over this issue. :)

    • http://www.vieodesign.com/ VIEO Design

      Karen, thank you for commenting and glad these were of help!

      There do appear to be several ways to get Facebook to recognize which “voice” you are intending to use (you the person or you the page). On the desktop version you can keep an eye on the voice indicated by “You are posting, commenting, and liking as_____” located at the top of the site. On mobile, it gets tricky!

      • Almu

        Thanks Karen, that was really helpful!!

        • http://www.vieodesign.com/ VIEO Design

          Super!

  • http://www.vieodesign.com/ VIEO Design

    Thanks for your comment Vikki! When you say you are logged in as the account manager, do you mean you logged into your personal account, and then created a page on which you are the highest level admin?

    If you are the only one on the page and are the creator it may not ask you to claim the page (depending on when the page was originally created). The problem of not being able to invite friends seems to be cropping up when Facebook doesn’t “see” or recognize your personal profile in order to give access to you to invite friends.

  • http://www.vieodesign.com/ VIEO Design

    Steph,

    Thanks for your comment! A few people have asked that and I would love to know what others have found. I plan do do some testing specific to the email import some time in the near future due to the number of questions being asked. Did you get the confirmation notice on screen that it was sent?

  • http://www.vieodesign.com/ VIEO Design

    Danielle,

    Thanks for your comment – is the new business page for a different business?

  • http://www.vieodesign.com/ VIEO Design

    Steph, Are you on the desktop version of FB or the mobile app?

  • http://www.vieodesign.com/ VIEO Design

    Sandy,

    I may have accidentally called you Steph on the last answer due to the user name – sorry about that! Are you logging into your personal profile and then visiting other business pages or are you logging into a stand along business page?

  • http://www.vieodesign.com/ VIEO Design

    Hello! If you can let me know on the answer to the last one, I may be able to get to the bottom of it :)

  • http://www.vieodesign.com/ VIEO Design

    Hello there! Do you log into your business page with a separate email than you do your personal profile? If they are separate – this could be the cause of your frustration. Let me know and we’ll talk next steps!

  • http://www.vieodesign.com/ VIEO Design

    Let me know on the previous and we’ll get to the solution :)

  • http://www.vieodesign.com/ VIEO Design

    Hello there! This may be the source of your frustration. Facebook allows you to have a personal profile, and then ideally you would create your business page while logged into Facebook (as you the person). If you created the page as a “stand alone” – i.e. you use a different email to “log into the page”, your page is not likely yet tied to your profile. Is this what happened?

  • http://www.vieodesign.com/ VIEO Design

    Oooh! Good point Mike – thanks for your comment!

  • http://www.vieodesign.com/ VIEO Design

    When you log into your personal Facebook account, and go visit your page – do you have any admin rights – or, do you have to log into Facebook with different credentials to manage your page?

  • http://www.vieodesign.com/ VIEO Design

    Teri – when you are on the page, does the “voice” say you are using FB as yourself?

  • http://www.vieodesign.com/ VIEO Design

    Beth, strange! I haven’t seen this one – try sending to one of your friends again and ask them (a real friend who you can trust) what notification (if any) they received. Let me know what you find out!

  • http://www.vieodesign.com/ VIEO Design

    Brandon, if you were able to invite them at all I don’t think you screwed up. Are they saying they didn’t get the invitation or are you just not getting the turn around time you hoped for?

    • http://www.facebook.com/MacSnap Shane McCarthy

      Invited everyone via ‘invite friends’ but most never received the invite. I’ve since heard there is a limit to how many you can invite in one go/day. the rest don’t receive an invite and are now permanently greyed out.

  • http://www.vieodesign.com/ VIEO Design

    Natalie, thanks for your comment. I’m getting comments from others having trouble with the email invite option so I plan to do a follow-up posted related to that specific concern after a little more testing to see if I can duplicate the problem :)

    • Debra Witt Dye

      Did this ever get resolved. I have been trying this now, the “preview invitation”n button comes up, I click, then nothing. No submit button or anything. My invitations also do not look like they went out…help!

    • Debra Witt Dye

      I also want to invite these business contacts to my business page only, not to my personal page. Is this possible?

  • fred

    i have uploaded my email contacts and selected some to invite to ‘like’ my page.. no-one has received any invites…? does it recognise names, phone numbers, or emails only?

    • http://www.vieodesign.com/ VIEO Design

      Fred,
      Thanks for your comment. A few others have comment that they are having this same problem. I plan to do some testing and a follow-up post specific to email in the near future!

      • My Grandmother’s Lace

        I’m having the exact same problem. How will I know when you have more comments on this subject?

        • http://www.vieodesign.com/ VIEO Design

          Hello and thank you for your comment! If you subscribe to the blog (top right below “search” and above “connect with us” you will be notified as soon as now blog posts are published. I want to get some hard and fast data on this to help our readers and will publish as soon as I have some tips to share on the email contacts topic. – Holly Yalove

  • Ravell

    Hi! I have a different problem as that my friends have all liked my business page but I can’t see their likes.

    • http://www.vieodesign.com/ VIEO Design

      Hi Ravell,

      Thanks for your comment. Can you clarify what you mean that you can’t see your friend’s likes? I’ll help if I can!

  • http://www.vieodesign.com/ VIEO Design

    Hello Kufi. Thanks for your comment. Ideally, you want the two connected – try signing into the business page and then adding your personal profile as an Admin on the page. Once you have made yourself an admin, you can sign into your personal account and should then have access to the page.

  • http://www.vieodesign.com/ VIEO Design

    Mazharul,

    Thanks for your comments. Facebook has webmail contact imports and other email import options listed in the help https://www.facebook.com/help/212291088790957/. Once you start following the steps there are some added links with “how tos”. I will be doing a follow-up post specific to email as well.

  • http://www.vieodesign.com/ VIEO Design

    Hello Masiel,

    Thank you for your comment. If you aren’t getting the “claim this page” it could be because Facebook already connects that page to you as the rightful owner. Did you create the page while signed into your personal account, or did you create a stand-alone page?

  • http://www.vieodesign.com/ VIEO Design

    Facebook does provide instruction on combining two pages, but you will lose one of the pages in the process: https://www.facebook.com/help/249601088403018/. The free option is to post on the 500+ page to bring attention to the new page. If you want do go the paid route, there are some great targeted Facebook ads you can do for very reasonable rates.

  • Deniz

    I have the same problem. I invited people when using facebook as my page from the invite friends box in the admin panel, and they didn’t get the invitation because I wasn’t using my profile. But now facebook doesn’t let me send a second invitation as my profile. This must be a bug.

    • HB

      I have this problem, its with new friends who I never sent an invite to and they are greyed out… Some of them I have been friends with now for over a month and have interactions on FB… So weird!

  • http://www.facebook.com/sharon.barnhill Sharon Nelson Barnhill

    HI, I tried inviting friends to LIKE my business page. I sent invites to several people, and they never got them. Then I read how to invite. Now I can invite other people, but the original dozen or so I invited from the “Invite Friends” window on my page never got the notification and now I can’t re-send it to them. Their names aren’t highlighted and available for inviting. What gives? They’ve still never received my invite.

  • DH

    I tried but still not getting an option to click on the claim panel

  • Robyn

    Hi, I dont have an admin panel on my personal account? I tried what one user suggested which was to click through to pay for an advert and then go back to the personal page but that hasn’t worked. Any help?

  • Healthnutgirl

    Can you invite peeps that are not your friends, just by sending them a direct invite?

  • Cheryl Ann

    I set up a facebook business page and am having nothing but trouble. I do not think it has every let me finish setting it up in one place. When I am on my personal profile and go to look at my page it is stuck on the set up page. On the claim spot it is trying to get me to claim another page that is not mine or not linked to me in any way but not my own. Even if I uncheck that page and try skip the button does not highlight so I can go on. Also on my admin panel I do not have some options that I should have such as invite friends to like your page or always post as yourself not your page. I am about at my wits end with this.

    • http://www.vieodesign.com/ VIEO Design

      Hello Cheryl Ann! Thanks for stopping by. It sounds like you just need to finish publishing the page. Let me know if this Facebook help link doesn’t solve it for you https://www.facebook.com/help/184605634921611.

  • Jeff

    Why can’t my Facebook friends invite their friends to like my page when they go to my page?

  • Egor Ukoloff

    When I use Build Audience feature every time I click to Sent the invites using .txt list FB says Invites are being sent to so many email address and then immediately takes me back to where I’m starting from right after uploading the .txt file and where I click to choose all or some email addresses on the list to submit the invites… I tried to do it once thinking my Send did not work and clicked on Send again and was banned for 48 hrs for sending too often…

    Please advise is it’s just the way it works and the invites ARE being sent even that it takes you back to preparing the invites. So far I never had a single Like from building audience this way which seems to be strange.. Or maybe it’s a bug? Or maybe my account has some kid of restriction?

    Thank you.

  • Egor Ukoloff

    When I use Build Audience feature every time I click to Sent the invites using .txt list FB says Invites are being sent to so many email address and then immediately takes me back to where I’m starting from right after uploading the .txt file and where I click to choose all or some email addresses on the list to submit the invites… I tried to do it once thinking my Send did not work and clicked on Send again and was banned for 48 hrs for sending too often…

    Please advise is it’s just the way it works and the invites ARE being sent even that it takes you back to preparing the invites. So far I never had a single Like from building audience this way which seems to be strange.. Or maybe it’s a bug? Or maybe my account has some kind of restriction?

    Thank you.

  • Jesse

    I set up a Facebook business page and invted friends. I logged out and logged back in to find that some of the friends liked my page while most of the others facebook indicates I can invite again. What is going on? I don’t want to have to invite all these contacts again

  • kat

    i’m having the same problem, no “invite friends” on my build audience drop down menu, which is sometimes there but sometimes not. also several people have mentioned that you have to do this on your personal page but there is no “build audience” on my personal page…please be more specific.

  • http://namazanail.blogspot.com/ Nor Liana Kamaruzzaman

    Hi Miss Holly,

    Thanks for the input. It helps me since I’ve recently created a Page for my blog. One question. say I’ve used the ‘invite your friend’. It will appear as invited at the left of my friend’s name.

    But, after a few days, the left side of the friend’s name under ‘Invite your friends’ are the button Invite. Which does it mean?:

    a) Rejected/declined invitation to Like
    b) something automatic after long time ignored.

    Just wondering. If it’s a) , then I wouldn’t re-invite them, as that means they are not interested, and I don’t want to push it on them.

    If it is b) , a technical issue, then I would like to re-invite them.

    Do you have any experience on this?

    Any advice is much appreciated :)

  • HB

    My main page as myself does not show the panel with build audience and the page I manage and want to increase likes does but does not offer to invite friends. Advice?

  • blixtal

    I have a slightly off topic question. I created a page a few years ago, i happened to be consuming a product i was fond of while facebooking so i looked it up on fb in hopes to “like” it, however no such pagto bee existed. I decided to create the page i had been searching for, fast forward to today the page has 5,000+ followers from people worldwide. My question is: can i get in trouble legally for this? On the flip side cold i benefit financially from this somehow? Tia for any helpful advice

    • http://www.vieodesign.com/ Holly Yalove

      Blixtal,

      Sorry to be delayed in response. I can’t give out legal advice, but from experience I would say you will eventually be found out if something you are doing is not completely above board. My advice is to contact the official page for the product (if one exists now) and offer to make them an admin of the page and let them merge the pages. No guarantees you will benefit financially, but good things always come back around to those to live the “givers gain” philosophy. Let me know how it works out!

  • Christie Combs Ebenroth

    I have this problem too!

    • http://www.vieodesign.com/ Holly Yalove

      Hi Christie!

      Sorry for the delay in getting back to you and Mike – see if my answer to “babylittleness” answers this for you :)

  • Lija

    Hi Holly, thanks for this article. With your help I solved the troubles :)
    All the best, Lija

    • http://www.vieodesign.com/ Holly Yalove

      Lija,

      I’m so glad this post helped you! All the best!

  • http://www.anewbohemia.com/ Shelby

    Thank you so very much! I was having such trouble with this and it finally worked when I accessed the page from my personal profile, rather than the build audience tab on my business page. Thank you for saving me from several more weeks of headaches on this subject! :) Cheers!

    • http://www.vieodesign.com/ Holly Yalove

      Shelby,

      Sorry for the delay in answer. I’m so glad this post helped you!

  • Hayley

    Hello, I’m having trouble inviting email contacts to my company fb page. I have tried to upload an excel file with a few hundred email addresses in. However it says that ‘upload limit exceeded’ and im only allowed to upload 5000 email addresses! even though i have only tried to upload a few hundred….any suggestions?!
    Thanks

    Hayley

    • http://www.vieodesign.com/ Holly Yalove

      Hi Hayley!

      Is this the first time you have tried to upload a file? You can import contacts up to five times for a maximum of 7,000 contacts per day per Page. Also, depending on the type of email client (Outlook, Mac Mail, etc.), the file is most likely a .csv file and not an excel file so check the file type to be sure that is not the problem. Hope that helps!

  • lauren

    I have a similar issue, but this doesn’t quite cover it – As an admin I can invite people to like the page, but our other users cannot. So anyone who has “liked” our page cannot invite their friends. I run several pages and this is only an issue with 1 of them. I cannot find a setting or anything that is off…

    Can you help?

    • http://www.vieodesign.com/ Holly Yalove

      Hi Lauren! That does sound odd. Give me a link to your page and I’ll check it out!

  • http://www.vieodesign.com/ Holly Yalove

    Hey there BabyLittleness,

    I’ve noticed a bug on that as well, but specifically when you land on your Page’s timeline and you see the preview panel of how many of YOUR friends already like the page (screen shot below). For instance, the awesome John Plummer shown in my screen shot does like our page, yet Facebook suggests I invite him.

    If I click on the “See All” and search his name, he does in fact like our page already. So my advice is go with the full view, not the suggested invites.

  • http://www.vieodesign.com/ Holly Yalove

    Hi Mike!

    My bet is it is a bug, I’ve noticed when you land on your Page’s timeline and you see the preview panel of how many of your friends already like the page (check out my answer to “BabyLittleness” which has screen shots).

    My advice is go with the full view results, not the suggested invites you can see from the page timeline view. Hope this helps!

  • Devika Narine

    Hi, on my personal page there is no build your audience field or any option to click, i only see that option on my business page and when i click that i have to import contact from my email, but on my personal page, there is not that option to click. Help me please

    • http://www.vieodesign.com/ Holly Yalove

      Hello Devika!

      That is correct, personal profiles (vs. business pages) have the ability to connect with friends and even import contacts, but it is the Facebook business page that has the option to invite people who are already your fiends to like a business page for which you are the administrator.

      If you are just looking for ways to connect with friends who are already on Facebook or add personal contacts to invite to Facebook, instructions are provided in Facebook Help: https://www.facebook.com/help/146466588759199. Hope this helps!

  • http://www.vieodesign.com/ Holly Yalove

    Hello Samir! The mobile app doesn’t have all the same features as the desktop version, but they do seem to be updating and changing it constantly so it may now have it or could have in future. You can install the Page Manager app and see if that helps. More on that app here: https://www.facebook.com/help/261725130600682. Hope that helps!