HOSTING AND SUPPORT PLANS

WHAT HAPPENS WHEN SOMETHING GOES WRONG?

The most important aspect of your hosting and support is what happens if something big happens to your website. If your website—arguably your most important business asset—crashes, do you have backups? Is there someone who can help you fix problems, or will you be on your own (a.k.a. calling your cousin who "does web stuff" for help)?

Each VIEO Design hosting and support plan comes with Webmaster administration time for fixing problems (you break it, we fix it!), plugin installation and configuration, or simply website changes like updates to layout, images, or text. Plus, if you have a Gold or Platinum plan, you can roll over your admin time**. Gold Plans can roll over up to 6 hours of your admin time every 6 months and Platinum plans can roll over up to 3 months to take care of larger updates.

As one of our clients, the security and user experience of your website is our first priority. That's why our hosting and support plans cover not only functionality and security basics, but everything from backups to text and image changes you want to make.