What information about me is collected and stored?
We store information that is collected through this website or that you provide to our sales or project management team. For example, when you subscribe or download an offer, we collect and store the information that you provide. Likewise, when you become a customer, we store your name, billing address, email address, telephone number, credit card number, and credit card expiration date.
This information is used to provide the content and services that you have ordered or requested, to process orders, to send order confirmations, and to provide customer service. This information also may be used for our own marketing and internal business purposes, and to contact you about special offers and new site features, unless you have opted not to receive promotional communications in connection with this website.
We collect and store certain other information automatically whenever you interact with this website. For example, we collect your IP address, browser information and reference site domain name every time you visit this website. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this website and to provide our customers with a fulfilling experience.
Cookies are also used to track the identity of the website you visited immediately prior to visiting this website (i.e. the site you came from); otherwise, we do not track information about your use of other websites. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies “turned on” so that we can offer you a better experience on this website. We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.
Is information collected from children?
This website is not intended or directed to anyone under the age of 18. We do not sell any items through this website directly to anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. If you are under the age of 18, you should use this website only with the involvement of a parent or guardian and should not submit any personal information to us.
With whom do you share information?
We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, marketing and promotional material distribution, website evaluation, data analysis and, where applicable, data cleansing. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform.
We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property, or safety of VIEO Design, LLC, or any of our respective affiliates, business partners, customers or others.
We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this website during a specific time period or purchased a specific product through this website. This information generally is shared in an aggregated form.
What steps are taken to keep personal information secure?
We use various security measures, including Secure Socket Layer (SSL) encryption technology, to protect personal information that we collect. If you create an account or make a payment through this website, you will be asked to provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel a password, or if you become aware of any loss, theft or unauthorized use of a password, please contact our customer service department.
What happens when I follow a link to or from another website?
What about contests and sweepstakes?
When we run a contest or sweepstakes relating to this website, it will be accompanied by a set of rules. The rules for each contest/sweepstakes will specify how the information gathered from you for entry will be used and disclosed.
What about online surveys?
Effective Date 2011